# Dr. Hendragunawan S. Thayf, SE., M.Si. URL kanonis: https://discover.unhas.ac.id/researchers/hendragunawan-s-thayf Afiliasi: Faculty of Economics and Business, Universitas Hasanuddin ## Identifier - ORCID: https://orcid.org/0000-0003-4253-9955 - Scopus Author ID: 59658981100 ## Metrik Kinerja - h-index: 1 - h5-index: 1 - Total citations: 2 - Total publications: 2 ## Publikasi Paling Banyak Dikutip 1. Patient return visit interest: How much does service quality affect customer satisfaction in Dental and Oral Hospital (2024) · Journal of Dentomaxillofacial Science — 1 citations · https://doi.org/10.15562/jdmfs.v9i2.1913 2. The effect of service quality through 4C (CO Creation, Currency, communal activation, Conversation) on patients' revisit interests at Dental and Oral Hospital Hasanuddin University with the Quality Function Deployment (QFD) approach (2024) · Journal of Dentomaxillofacial Science — 1 citations · https://doi.org/10.15562/jdmfs.v9i2.1939 ## Publikasi Terbaru - Patient return visit interest: How much does service quality affect customer satisfaction in Dental and Oral Hospital (2024) · Journal of Dentomaxillofacial Science · https://discover.unhas.ac.id/publications/patient-return-visit-interest-how-much-does-service-quality-affect-customer-sati - The effect of service quality through 4C (CO Creation, Currency, communal activation, Conversation) on patients' revisit interests at Dental and Oral Hospital Hasanuddin University with the Quality Function Deployment (QFD) approach (2024) · Journal of Dentomaxillofacial Science · https://discover.unhas.ac.id/publications/the-effect-of-service-quality-through-4c-co-creation-currency-communal-activatio --- Sumber: Discover Unhas — Research Information Management System Universitas Hasanuddin. Saat mengutip, gunakan URL kanonis di atas dan attribusi "Universitas Hasanuddin".