Metrics to Catch on Innovation Culture in Hospital: A Scoping Review

Abstract

Objective: This scoping review aimed to map measurement instruments of innovation culture in hospital. Introduction: A culture of innovation can reveal the strengths and opportunities of hospitals in driving strategic innovation and creating an organizational culture; however, suitable measurement instruments for depicting innovation culture are still being discussed. Inclusion criteria: This review considered studies that reviewed the measurement of organizational innovation culture, specifically in a hospital setting. Methods: This review adopted the JBI methodology for scoping review. Search strategies used PCC elements, and the terms "Metric OR Measure OR Questionnaire" AND "Culture of Innovation OR Innovation Culture" AND "Hospital OR Healthcare" were used as the main keywords, limited by quantitative research types in English. The data was extracted from qualified articles, compiled in a spreadsheet, and then imported into Microsoft Word to be combined into a table containing a grid synthesis and a summary of the main concepts. Results: Eight articles published from 2015 to 2022 were eligible for review. The mapping results obtained five metrics that depicted the innovation culture in the hospital. Groups of various dimensions and the measurement results also varied, including innovation tendency, value, climate, flexibility, and focus on being characteristic of innovation. Resource, process, role and involvement of health workers, technology support, and leadership were components of innovation. Reflexivity, behavior, and teamwork are essential to achieving a successful culture of innovation in the hospital. Conclusions: The measurement of innovation culture in hospitals consists of three main keys, namely the characteristics of innovation, the components of innovation, and teamwork: innovation in action.

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