# The effect of customer satisfaction and after sales services on customer loyalty on company performance PT Trakindo Utama Makassar Indonesia > Putra A.T. URL kanonis: https://discover.unhas.ac.id/publications/pub_scopus_85159937520 Jurnal / Konferensi: Aip Conference Proceedings Tahun terbit: 2023 DOI: https://doi.org/10.1063/5.0119598 ISSN: 0094243X Citations: 0 ## Authors - Putra A.T. ## Abstract Sourced directly from Elsevier Scopus. No OpenAlex abstract available. ## Keywords - Customer satisfaction - Business - Loyalty business model - Marketing - Customer delight - Customer retention - Loyalty - Service quality - Service (business) --- Sumber: Discover Unhas — RIMS Universitas Hasanuddin. Saat mengutip, gunakan DOI bila tersedia atau URL kanonis di atas.