Performance of Inter-City Transport within the Province in Improving Regional Accessibility

Abstract

In the context of accelerated regional expansion and mounting demands for enhanced mobility, public transportation systems are compelled to optimize their efficiency and ensure passenger satisfaction. The objective of this study is to evaluate the performance of Intercity Public Transportation (AKDP) within East Kalimantan Province, with a particular emphasis on the Samarinda–Balikpapan bus route. Employing a quantitative approach, this research collected data from 200 AKDP users by administering structured questionnaires and the subsequent statistical analysis using multiple linear regression. The findings indicate that among the various performance indicators examined, service quality and comfort have a statistically significant impact on perceived regional accessibility. While infrastructure and frequency demonstrated a positive association, their individual effects were not significant. The strategic recommendations outlined in this study are of paramount importance in enhancing accessibility and addressing the evolving transport demands of East Kalimantan, particularly within the context of Indonesia's new capital development.

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