PERFORMANCE OF HEALTH OFFICERS AND FAMILY SUPPORT IN MOTIVATING FOR THE UTILIZATION OF INTEGRATED NONCOMMUNICABLE DISEASES (POSBINDU PTM)

Abstract

Integrated services for noncommunicable diseases (NCDs) are important public health services for the management and prevention of NCDs. However, lack of motivation to use these services remains a challenge. Factors such as health worker performance and family support may be associated with this problem. Therefore, this study aimed to examine the association of these factors with motivation to use integrated NCDs services (Posbindu PTM). This study used an analytical survey with cross-sectional design, which included 380 samples from the general community around the working area of a Benteng public health centre, Palopo city, South Sulawesi, Indonesia. Sampling was selected using a purposive sampling technique. Data were analysed using chi-squared and multiple logistic regression tests. The results show that there was an association between family support (p<0.001) and health officer performance (p<0.001) with motivation to use integrated NCDs services. In addition, health officer performance was the most influential factor in relation to motivation (Exp(B)=18.209, p<0.001). Motivation to use integrated NCDs services was more influenced by health officer performance. Health officers should sustainably improve their performance by focusing on service quality aspects related to integrated NCDs services.

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