# Influence of knowledge management on increasinservice innovation at Dental Hospital Hasanuddin University 2020
> Thalib A.M.

URL kanonis: https://discover.unhas.ac.id/publications/influence-of-knowledge-management-on-increasinservice-innovation-at-dental-hospi
Jurnal / Konferensi: Journal of Dentomaxillofacial Science
Tahun terbit: 2021
DOI: https://doi.org/10.15562/jdmfs.v6i1.1175
ISSN: 25030817
Kuartil SJR: Q3
Citations: 0

## Authors
- Thalib A.M.

## Abstract
Objective: The aim of analyze and improve the service innovation at Hasanuddin University Dental and Oral Hospital through the use of the knowledge management system. Material and Methods: The instrument used in data collection was a questionnaire. There are two variables in this study, namely the independent variable is knowledge generation, knowledge storage, knowledge diffusion, knowledge application and the dependent variable is service innovation. Results: An effect knowledge generation on increasing service innovation (p = 0.000) with an R coefficient value square of 0.392, there was an effect of knowledge storage on increasing service innovation.

## Keywords
- Business
- Service (business)
- Knowledge management
- Operations management
- Marketing
- Engineering
- Computer science

---
Sumber: Discover Unhas — RIMS Universitas Hasanuddin.
Saat mengutip, gunakan DOI bila tersedia atau URL kanonis di atas.