# Impact of Service Digitalization on Operational Efficiency and Company Performance: Mediating Effect of Customer Satisfaction in Perumda Tirta Benteng > Harahap A.T. URL kanonis: https://discover.unhas.ac.id/publications/impact-of-service-digitalization-on-operational-efficiency-and-company-performan Jurnal / Konferensi: International Journal of Operations and Quantitative Management Tahun terbit: 2024 DOI: https://doi.org/10.46970/2024.30.3.03 ISSN: 10821910 Kuartil SJR: Q3 Citations: 0 ## Authors - Harahap A.T. ## Abstract Sourced directly from Elsevier Scopus. No OpenAlex abstract available. --- Sumber: Discover Unhas — RIMS Universitas Hasanuddin. Saat mengutip, gunakan DOI bila tersedia atau URL kanonis di atas.